IJ
Ian Jansen van Rensburg
Active since Nov 2024
3
Reviews
0
Industries
Reviews
3 reviews13 months ago
Avoid this place at all costs!
Avoid Rademeyers at All Costs – A Horrible Experience! If I could give Rademeyers zero stars, I would. This place is an absolute disgrace, and the owner/manager is by far the rudest, most unprofessional person I have ever encountered in the hospitality industry. He has no regard for guests, treats people like garbage, and seems to think he’s running a prison camp rather than a venue and restaurant. His attitude is dismissive, arrogant, and downright hostile—if you have any complaints, you’re met with an attitude that basically says, “If you don’t like it, leave.” I had friends who got married here, and their experience was nothing short of a nightmare. The way they were treated on what was supposed to be the happiest day of their lives was appalling. The staff was unhelpful, the management was completely indifferent, and instead of making their special day stress-free, Rademeyers made it a frustrating and upsetting experience. I wouldn’t recommend this place to my worst enemy for a wedding or any event. The restaurant is equally **********. I have given it two chances in the last month, and both times were a disaster. The food is absolutely shocking. I ordered a toasted sandwich, and what I received was a mess—old, stale, oily bread, way too much cheese, and no ham at all. It was inedible. The chips? Disgusting. Overcooked, tasteless, and clearly made with the cheapest ingredients possible. There is zero attention to quality, and it’s obvious that the management doesn’t care. The service is just as bad. The waiters look like they are on death row, completely lifeless and uninterested in serving customers. When you arrive, don’t expect a friendly greeting—expect to be ignored. The service is painfully slow, and the overall attitude of the staff is, “You chose to be here, so deal with it.” It’s beyond unprofessional. The only positive thing about this place is its location within the Moreletapark Nature Reserve. The setting is beautiful, but unfortunately, Rademeyers completely ruins the experience. The management is an absolute disgrace to the hospitality industry, and the restaurant is a joke. Do yourself a favor—go literally anywhere else. Rademeyers is a perfect example of how bad management and terrible service can completely destroy a business. Avoid it at all costs.
0 replies
17 months ago
Sarcastic Response to clients seeking information.
I reached out to this business on Facebook to request more information, as their ad and Facebook page lacked the details needed. When they responded on WhatsApp, I received a sarcastic reply, implying that my feedback approach was outdated, rather than addressing the lack of information. Instead of simply saying, “We’ll look into it,” they chose to be dismissive. This interaction raises concerns about their professionalism and responsiveness. I can only imagine the response if there were issues during an actual event on the trail. Poor customer service and disappointing experience.
0 replies
17 months ago
Sarcastic Response to clients seeking information.
I reached out to this business on Facebook to request more information, as their ad and Facebook page lacked the details needed. When they responded on WhatsApp, I received a sarcastic reply, implying that my feedback approach was outdated, rather than addressing the lack of information. Instead of simply saying, “We’ll look into it,” they chose to be dismissive. This interaction raises concerns about their professionalism and responsiveness. I can only imagine the response if there were issues during an actual event on the trail. Poor customer service and disappointing experience.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)