Active since Nov 2024
I was there today what a great service at a busy time of the year from the security guards to the consultants. Thank you for the service and the avoidance of the long cues. Well done guys keep up the good work.
Wifi has been off since last year, despite us paying for services. The excuse provided is that technicians cannot restore the connection due to "unsafety" of our area which is Khayelitsha. This feels frustrating because the only communication you guys have been giving me is promising but nothing happens. I have logged so many times with different references but no help is returned. I am very much disappointed and stop giving people false hope as if you will ever help them.
I would like to compliment Ms Lihle, for the her excellent, calm service she provided me. I have been struggling for a while to cancel my Netstar account however, Ms Lihle's was patient enough to listen to me and got to the bottom of the situation and reached my expectations. I am very delighted to say she was awesome. What a professional and good agent Assurity has well done !!