Active since Nov 2024
Very bad service from waiters. You arrive, sit down and then you wait, and wait, and wait!!!!! Nobody came to ask if we would like something to drink or eat. Nothing. It was not busy but the waiters just stood around at the bar chatting. When we eventually stood up and left they did not even notice. Wake up please, the customer pays your salary. We had a lovely lunch somewhere else.
The worst company I ever dealt with. They are extremely rude, bordering on aggression. They never give your feedback through to their client to solve the problem. When you phone you can never speak to the correct person. You can leave a message, they just don't call back and never answers any emails. Even when you whatsapp them all they ask is your email address and nothing further happens. Absolute pathetic.
A lady by the name of Nontlahla Baba was extremely patient with my unique problem and gave excellent help. A true star.