Clifford S

Think Twice About Joining PlaymoreGolf (PMG)

If anyone is considering joining playmoregolf (PMG), think twice! Their packages on the website and sales people (Juan) are misleading, which you only find out after you have signed the contract and want to book a game. I mentioned to the sales person (Juan) that I was interested in playing golf twice a month BUT would like to walk the course and not use a cart. Conveniently, Juan failed to mention that all the courses in close proximity to me require PMG customers to take carts so that they make their money. It would be cheaper to book directly with the golf course. Upon finding this out, and without playing a single round of golf, I exercised my right to cancel my contract and receive a FULL refund within 30 days (which is guaranteed). Well, I received a partial refund and have been struggling ever since to get the outstanding amount. I am shoved from pillar and post between Juan and the call centre. They assured me that the money would been loaded and transferred by Friday (This was 3 Fridays ago). It is evident that they are lying to me. I want to escalate the matter but nobody bothers to contact me back. There are A LOT of posts mentioning problems with PMG. I wish I had done my research. You have been warned, don't become another statistic!