MF
Michelle F
Active since Nov 2024
3
Reviews
0
Industries
Reviews
3 reviews17 months ago
Questionable Practices by Office and Staff
It’s no surprise that Etchells and Young have numerous 1-star reviews on a platform like HelloPeter, many of which highlight issues with deposit refunds. My experience, detailed below, speaks volumes about their unprofessional conduct and aligns with the troubling patterns others have reported. I am deeply disappointed with Etchells and Young’s handling of my rental deposit refund. As per the Rental Housing Act we, a tenant’s deposit must be refunded within set timelines. Despite this clear legal obligation, the company has delayed my deposit refund, unjustifiably withholding it in violation of the Act. Furthermore, Megan, an employee of Etchells and Young, has acted *********ly by providing inconsistent deposit amounts. The discrepancy between the deposit stated in the final statement and the amount she mentioned in email communication suggests an intentional attempt to misrepresent the true figure. Such behavior not only raises serious concerns about her integrity but could also be classified as *****ulent under South African law - I have approached the police to lay a case of *****. Additionally, agents Willem (and his wife Zandri) and Richard handled matters in an unprofessional and ********* manner. They attempted to conduct the property inspection without my presence, which is a direct violation of the Rental Housing Act. When questioned about these actions, they failed to provide any valid explanations and, instead, resorted to blocking me on WhatsApp to avoid accountability and blatantly **** about things that were later discovered to be contrary after I provided camera evidence of same. This behavior is entirely unacceptable and demonstrates a lack of professionalism and respect for tenants’ rights. I have reported all agents to the PPRA. Despite all these issues, the director of Etchells and Young has refused to speak to me telephonically or engage directly. This lack of accountability from leadership further highlights the company’s unwillingness to take responsibility for the problems within their office. I expected a professional and transparent process, but my experience with Etchells and Young has been marred by delays, ******** practices, and questionable ethics. This conduct reflects poorly on the company and undermines trust in their services. I urge other tenants to exercise caution when dealing with this agency. I am in the process of taking legal steps to ensure my rights are upheld and the appropriate steps are taken to address this unacceptable situation.
0 replies
17 months ago
Questionable Practices by EY and Staff
It’s no surprise that Etchells and Young have tried to remove my review below and have numerous one-star reviews on platforms like HelloPeter, many of which highlight issues with deposit refunds. My experience, detailed below, speaks volumes about their unprofessional conduct and aligns with the troubling patterns others have reported. I am deeply disappointed with Etchells and Young’s handling of my rental deposit refund. As per the Rental Housing Act 50 of 1999, a tenant’s deposit must be refunded within set timelines. Despite this clear legal obligation, the company has delayed my deposit refund, unjustifiably withholding it in violation of the Act. Furthermore, Megan Jackson, an employee of Etchells and Young, has acted *********ly by providing inconsistent deposit amounts. The discrepancy between the deposit stated in the final statement and the amount she mentioned in email communication suggests an intentional attempt to misrepresent the true figure. Such behavior not only raises serious concerns about her integrity but could also be classified as ******ulent under South African law - I have approached the police to lay a case of ******. Additionally, agents Willem Wiggett (and his wife Zandri Wiggett) and Richard Swart handled matters in an unprofessional and ********** manner. They attempted to conduct the property inspection without my presence, which is a direct violation of the Rental Housing Act. When questioned about these actions, they failed to provide any valid explanations and, instead, resorted to blocking me on WhatsApp to avoid accountability and blatantly ***** about things that were later discovered to be contrary after I provided camera evidence of same. This behavior is entirely unacceptable and demonstrates a lack of professionalism and respect for tenants’ rights. I have reported all agents to the PPRA. Despite all these issues, the director of Etchells and Young has refused to speak to me telephonically or engage directly. This lack of accountability from leadership further highlights the company’s unwillingness to take responsibility for the problems within their office. I expected a professional and transparent process, but my experience with Etchells and Young has been marred by delays, ********* practices, and questionable ethics. This conduct reflects poorly on the company and undermines trust in their services. I urge other tenants to exercise caution when dealing with this agency. I am in the process of taking legal steps to ensure my rights are upheld and the appropriate steps are taken to address this unacceptable situation.
0 replies
17 months ago
Questionable Practices by Etchells and Young
It’s no surprise that Etchells and Young have numerous one-star reviews on platforms like HelloPeter, many of which highlight issues with deposit refunds. My experience, detailed below, speaks volumes about their unprofessional conduct and aligns with the troubling patterns others have reported. I am deeply disappointed with Etchells and Young’s handling of my rental deposit refund. As per the Rental Housing Act 50 of 1999, a tenant’s deposit must be refunded within set timelines. Despite this clear legal obligation, the company has delayed my deposit refund, unjustifiably withholding it in violation of the Act. Furthermore, Megan Jackson, an employee of Etchells and Young, has acted *********ly by providing inconsistent deposit amounts. The discrepancy between the deposit stated in the final statement and the amount she mentioned in email communication suggests an intentional attempt to misrepresent the true figure. Such behavior not only raises serious concerns about her integrity but could also be classified as *****ulent under South African law - I have approached the police to lay a case of *****. Additionally, agents Willem Wiggett (and his wife Zandri Wiggett) and Richard Swart handled matters in an unprofessional and ********* manner. They attempted to conduct the property inspection without my presence, which is a direct violation of the Rental Housing Act. When questioned about these actions, they failed to provide any valid explanations and, instead, resorted to blocking me on WhatsApp to avoid accountability and blatantly **** about things that were later discovered to be contrary after I provided camera evidence of same. This behavior is entirely unacceptable and demonstrates a lack of professionalism and respect for tenants’ rights. I have reported all agents to the PPRA. Despite all these issues, the director of Etchells and Young has refused to speak to me telephonically or engage directly. This lack of accountability from leadership further highlights the company’s unwillingness to take responsibility for the problems within their office. I expected a professional and transparent process, but my experience with Etchells and Young has been marred by delays, ******** practices, and questionable ethics of them constantly saying “they within their rights of the RHA”. This conduct reflects poorly on the company and undermines trust in their services. I urge other tenants to exercise caution when dealing with this agency. I am in the process of taking legal steps to ensure my rights are upheld and the appropriate steps are taken to address this unacceptable situation.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)