Gail N

Terrible Service

Please don't purchase any beds at Good knight bedding! I purchased a bed via whatsapp and the lady was extremely Excited to assist me, after they received my full payment I had to drag everything out of them and the promised to deliver when they received the payment, but the bed arrived the next day. I didn't even get a receipt or my guarantee and warrantee, nothing. I had to asked them several times for it and after 5 days i still did not receive ANYTHING. I informed the lady within 24hours that I'm not satisfied with the bed. The description of the bed says, medium firm but that bed is really hard and i cannot sleep on it. They said I cannot exchange or return the bed because i already slept on it. No one there explained anything to me or how the terms and conditions work. It is their job to inform the client. I have a new bed that I cannot sleep on and now because they didn't inform me of anything. I'm extremely disappointed in their service, I contacted them several times but, now they just keep on saying they will come back to me but , no feedback either.