RB
Ralph B
Active since Dec 2024
3
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0
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Reviews
3 reviews6 months ago
Hidden costs
a while back I had the misfortune of signing up for the Adumo payment plat form as they offered a slightly lower rate that I was paying at the time. They basically locked me in for 24 months rental of R361.33 per month on the speedpoint device . At the time the saving with the lower rate more than covered the monthly Rental rate. Almost a year in I was approached by another competitor with a lower rate which was a no brainer and I signed up but the advantage is to buy the speedpoint device upfront for R499.00 . The Monthly Savings was quite substantial and I was happy to pay Adumo the monthly rental despite not using their speedpoint. Then as of September they started to charge me an extra R500.00 and when I queried this, they stated it was a minimum transaction fee. I have been in business a long time and I have never come across such exorbitant fees charged for a payment platform that you arent even using. Fortunately the contract expires end of October and I will be rid of the most expensive payment platfom on the Planet !!!
0 replies
17 months ago
Poor after sales service
I purchased a wheelchair from Dischem a few years ago and found it to be of good quality and quite compact making it easy to transport. Recently one of the forks supporting one of the front wheels broke and I tried to order a pair of them from Thokomala and they only stock the wheel not the fork holding it. Their excuse is that the company that supp**** them closed down so I am I now supposed to s**** a wheelchair that cost close to R R 4500.00
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
2 (66.66666666666667%)