Liana B

VERY DISAPOINTING CUSTOMER SERVICE AND ONLINE ORDER

Maybe it was just bad luck for me, but I will never order anything online at Agrimark again! I ordered just a Stanley 450ml Travel mug Two weeks went by and I received no order update from them. I emailed the help email adress. NO REPLY I phoned the office, they gave me the number for the online department. Called several times, few hours apart. NO ANSWER Phoned one number after another to get hold of the personal cell number of the person dealing with online orders. So he said he will check whats going on and phone me back immediately and I will get an email that says he created a ticket for me. Hours went by and NOTHING. I phoned him again and he told me it was the system..... One of the nearby stores is going to send the travel mug to them and then they are going to dispatch. But he will send me an email. Guess what- still nothing after that. He said they will send out the order the same day or next morning. It is now afternoon. No communication from them, no order update. Very disappointed!