Michael Van Der Merwe

Avoid Nurture Rynmed

This has been the most exhausting and unprofessional experience I have ever had in my life, I know the medical service is under pressure but the lack of communication, the unprofessionalism and just in all frustrating to deal with not to mention the utter lack of compassion for my mom who was recently diagnosed with Dementia...You would expect the staff to try and help you and work with you through a tough time like this, but it was the total opposite along with the most unhelpful case manager by the name of Judy. HIGHLY DISSAPOINTED!!!! Its as if they made there minds up that my mom will only stay a certain amount of time from day 1, not following protocol with assessment reports and progress reports, it was claimed that it was done but when you phone the medical aid to find out about funding it's a whole different story and don't get me started on the discharge dates. Untruthful and *************. They can be glad they got a 1 star, if I could rate -5...I WOULD!!!