MM
Mmapula M
Active since Dec 2024
3
Reviews
0
Industries
Reviews
3 reviews5 months ago
Online order
I placed an order online on the 14 November 2025. My money got deducted however I have not received order confirmation by email or sms
0 replies
8 months ago
Poor quality service provider
I’ve been disconnected since last night. When I contacted support via WhatsApp, I was told that my account is up to update and that the network in my area is operational. However, they couldn’t identify the exact problem. I rely on my router for work, and since Mondays are critical, this is a significant inconvenience.
424 replies
14 months ago
Rooter replacement delays
My router has stopped working, despite being plugged in. I tried switching outlets and a few other troubleshooting steps, but nothing helped. Eventually, I called customer service and waited over 30 minutes to get through. The representative told me a technician would reach out, but I never received any follow-up regarding my replacement eligibility. I've been using the same router for more than three years and have consistently paid my monthly bills. I already paid for this month, yet now I have to spend an extra R300.00 on data for streaming and work. I'm quite dissatisfied with the service. As a loyal customer, I expect more; it shouldn't take Rain more than two days to handle a simple router replacement. Rain should show respect for its customers and act with a sense of urgency, especially since we pay for this service with our hard-earned money.
477 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)