Sifiso S

Complaint

I would like to share my dissatisfaction about Angels Guest House in Elgin Road Ferndale. Me an partner booked on the 15 Dec 2024 for 2 nights and paid a premium price of R1400. There was not was in the property since we arrive so my partner decided we go somewhere else the following morning since we could bath, flush toilets, or even drink some water. We had to keep fetching pool dirty water. We then requested a refund for the remaining night. I have been dealing with a gentleman by the name of Dan who had promised on several occasion a call back from his boss. I have been calling but it seems like I'm been avoided. I just to let you know that don't even both to visit that Guest house. I have been visiting this Guest house for a long time and had dealt with a nice gentlemen called Chicco who's no longer there. I'm sure if Chicco was there I would have received my refund promptly. I will be opening a case with the Randburg SAPS.