MARCIA F

No communication, customer definitely 1st priority

What a nightmare! I placed an order on the 12 December 2024, when I had not received anything by the 18 December, I contacted the company. Who blamed the courier service and then included me in the emails between themselves and said courier company. When I have still not heard anything back from the company,I contacted them again. This time they said my parcel was lost and they would refund me......BUT ONLY ONCE THEY ARE BACK FROM THEIR TRAVELS...I will have to wait and see if I ever get my money returned??!