Waylon N

Issues with Tanaka 52 Pro Brush cutter

Dear Karen, I hope this email finds you well. I am writing to report several issues I encountered with the Tanaka PRO 52 Brush Cutter that was delivered today. The machine was assembled and tested as soon as it arrived, but there are several concerns that need to be addressed, as they affect its performance. Cutting Head Spinning Uncontrollably: Upon starting the machine, I noticed that the cutting head continues to spin even when the throttle is not being pressed. This seems to be related to the clutch or idle speed. The machine appears to be running at a higher RPM than expected, with the cutting head constantly rotating. Throttle Mechanism Not Returning Properly: When I press the throttle, it doesn’t seem to return to the idle position as it should. The throttle lever appears to be sticking, and this is causing the engine to remain at high RPMs even when I’m not engaging the throttle. This could be a result of a problem with the throttle cable or the return spring. High Idle Speed: Despite following the correct fuel mixture instructions and filling the tank with a 25:1 ratio, the engine continues to idle at a very high RPM, even after the throttle lever is released. This could be due to an improper carburetor adjustment, but I suspect it might also be related to the throttle mechanism or a mechanical fault in the idle speed system. Increased Vibration: I also observed that the machine vibrates noticeably more than expected during operation. This could be caused by an imbalance in the cutting head, an issue with the anti-vibration system, or possibly due to the high idle speed causing unnecessary strain on the engine. These issues were immediately apparent after assembling the machine and testing it, and they are impacting the performance of the Tanaka PRO 52. Given these concerns, I would appreciate it if you could arrange for a technician to inspect the unit or guide me on how to resolve these issues. I look forward to your prompt response and assistance with this matter. Thank you for your attention to this. Kind regards, Waylon van Niekerk