Shebon S

Negligent staff, incorrect information from staff on purpose at SWGC Roodepoort

I don't even know where to start I app**** at South West Gauteng tvet College- Roodepoort campus( horizon) last year(2024) immediately when applications opened and at the reception where they were helping me with applications told me where to upload my documents and I did as instructed, I went twice last year and they said yes my application was submitted and everything is fine I must just wait for an acceptance sms or call Nov goes by Dec goes but still nothing no feedback, Now 10 January, I go there again to find out why I haven't been contacted and to my surprise they say they can't find my documents just an application, so another lady at the reception says tells me where to upload and I do it in front if her and show her and she says I must wait for a call on Monday/Tuesday(13/14 Jan) I have uploaded my documents those days went past I called their number their website and it took me to their call center and the lady tells me to check on my student portal by application admission status and I come to find it still says my documents aren't uploaded but I did everything I was told by staff but my documents are still not uploaded hindering my application, people who app**** way later than me people who app**** late have been accepted and I'm sitting at home shocked as to what is happened, they were negligent, occupied with other matters while you try to get help I'm stuck at this moment all because of South West Gauteng tvet College and it's staff I want justice please