Tinus W

*********** Repair Service and Poor Quality Control – A Frustrating Experience

Avoid using this company for inverter repairs—they are completely ***********. I took my inverter to them for an AC relay clicking fault. It took them two weeks to respond, only to claim they had replaced the main board and back board. They charged me for the repairs, but after installation, I discovered the inverter could no longer run in parallel with the others. I returned it to them the same week, and only got it back in January 2025. This time, they claimed to have replaced additional parts, including the AC relay. After reinstalling the inverter, I found that the AC relay still wasn’t working, and now the inverter is entirely off-grid. It starts up using AC but cannot use AC to power the load. Their technical staff clearly have no idea what they’re doing, and there appears to be no quality control by competent individuals to ensure repairs are carried out to a professional standard. This has been a frustrating and costly experience. Proceed with caution if you’re considering their services.