Active since Jan 2025
Bull**** company Yesterday they debited R169 for what😡 ,I really don't know for what reason I'm very angry it's a **** company
I just don't understand how they work in Rotek industries (Eskom) HR offices Rosherville , especially when they dealing with a deceased things like his salaries, bonuses, insurance, his overtime he worked for all along these years,it's heartbreaking.. the deceased had 2 kids,he passed away last year December in a car accident he was working in this company (Rotek), we brought our documents they wanted from us including letter of authority, this company holds the deceased salaries and bonuses as they told us that we will get it, from Jan we are still waiting up until today, it's been 3 months already and they don't want to tell us how much is it, we've got a right to know, the court sent them a letter wanted to know what is happening, only to find that they didn't reply to that letter,so today my sister went to the company offices again to check how far are they with this process ,they didn't even bother to start with the process ,it's so painful
So we went to FNB to submit all our documents for the Late Estate , that was I think mid Jan this year, old mutual sent money for the late Estate to FNB so now we can not process it to our bank accounts,we were told that after 48 hrs it will be through, we are still waiting up until now ,we went back again they said it will take 30 working days for the money to be in our accounts , today they told us to send them our ID copies,then we asked again when is the money coming through they after 31 days, it's so unfair they don't think of other people, we got kids they need food,we need to pay school fees etc , now we have wait for another month.. really????
Really old mutual Really!!!! , makes us look like we are stupid , keep on saying we must send documents that we've already sent , to me it doesn't make sense..they don't care about other people how they feel
I had a very bad experience about my sister's policy 😕
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