Eyeball 3

Joshua Paul Kuypers refuses to provide service or refund.

Joshua Paul Kuypers of 1380 Opaal Street, Waverley, , Pretoria who is the owner of plusvps.co.za (plusvps communications) has terrible service and it is my opinion he wishes to defraud and rob people. I came across his posts on Facebook under the name JP Kuypers for website domain sales at a discounted rate. He had his whatsapp number there so I sent him a message. It is interesting to know that he refuses to give his full name Joshua Paul Kuypers and u had to find this out myself. Furthermore I also found out his wife's name Antoinette Kuypers and believe they are in business together. It seems to be he has no offices and works from home. His website plusvps.co.za does not abide by the Electronic Communications Act of 2002 which states that all south African websites must have the owners full name, address, if a company there registration number and list of directors as well as other info on his site which there is none. His FAQ section is empty. He has no terms page. Once we began communication a few days ago. He stated an item was R50 as per his advert on Facebook. I informed him of my interest to then which he said I must goto his website. I went to his website but the product was R179pa. So on Saturday evening I informed him of this and he said OK wait (on whatsapp) and then he sent me a new link with the product updated at R50. However upon adding to shopping cart the cart added another product for R50 which I didn't require (specifically email hosting). I informed him on whatsapp and then quickly (after 7pm at night on a Saturday) he sent me a new link on whatsapp. So I went back to his website via the link and I completed the order for R50. Then I arranged a payment from capitec to his capitec account within 2 hours. (He doesn't seem to have a business account. Just a personal one. Then I sent him proof off payment on whatsapp and asked him to allocate the payment on the system, He refused to do so. He started having a very bad attitude towards me. He said it's Saturday and I don't work on Saturday and it will be sorted on Monday. My response was that website domains can be registered 24/7, hosting companies work 24/7 but my biggest argument was that on a Saturday prior to me paying him any money he was very willing to assist me in ordering. Once the payment was made he refuses to do anything. He continued fighting with me saying oh R50 doesn't mean anything to him. I should take a refund. Then he said I must send him bank details for the refund. Which I did. Then he said oh the bank details are not the same as the one it came from. I said well if you have the bank account details it came from just send it back there. In another complaint I read him ranting and raving about laws. I have already mentioned his violation of the ECT act of 2002. And he also seems to be violating the consumer protection act as well by not delivering on services promised after payment has been made. False advertising of products. And i assume much more. I would strongly suggest nobody use this rude, arrogant, unprofessional, unethical person. It is my opinion his business is just one big scam that he and his wife run together. I hope Facebook bans all his accounts including the Joshua Kuypers one, the JP Kuypers one, The Antoinette Kuypers and the Paul Kuypers. Clients may get afraid of doing business with strangers because of people like him.