Hettie T

Bad sales experience

I am deeply disappointed with the service I received from the salesman and management at Suzuki Northcliff. I was given empty promises and experienced a complete lack of communication. They showed me no respect whatsoever. I bought my car there at the end of November because the salesman repeatedly guaranteed it could be registered in 2025. Despite confirming this multiple times, I later discovered—without my knowledge—that the car was registered in December 2024, causing significant inconvenience. To make matters worse, the manager showed no willingness to address the staff's inconvenience or clear incompetence. This is a friendly warning to others: avoid falling into the same trap. Instead, consider using a more reliable and professional dealer.