BP
BENNY P
Active since Jan 2025
3
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Reviews
3 reviews15 months ago
SANTAM (AND MR LUDWE BUSULU)- THANK YOU! YOU GUYS ROCK! THE BEST INSURANCE CO BY FARAR
OUR HOUSE WAS RECENTLY BROKEN INTO AND YOU CAN IMAGINE THAT THE RESULTING EFFECT WAS EXTREMELY TRAUMATIC FOR US. I AM INSURED WITH SANTAM AND MUST COMMEND THE WAY THEY CARRY OUT THEIR BUSINESS. FROM MY FIRST POINT OF CONTACT BEING THE CALL CENTRE RIGHT DOWN TO THE VERY LAST INTERACTION WITH THE CLAIMS ASSESSOR MR LUDWE BUSULU. THE SANTAM TEAM EPITOMISES A BRAND THAT IS DEDICATED TO CUSTOMER SERVICE EVERY STEP OF THE WAY, AND I WANT TO EXTEND MY VERY SINCERE THANKS TO THE TEAM THAT ASSISTED US IN FINALISING OUR CLAIM. YOU GUYS ROCK! AND YOU ARE BY FAR THE LEADERS IN YOUR INDUSTRY. YOU HAVE IN THE PROCESS RETAINED MY LIFE LONG LOYALTY TO YOUR BRAND. A SPECIAL THANK YOU MUST GO OUT TO MR LUDWE BUSULU THE SENIOR CLAIMS ADVISOR FOR ALWAYS BEING AT HAND, EVEN AFTER HOURS TO ASSIST. YOU ARE A TRUE AMBASSADOR TO THE SANTAM BRAND, THANK YOU AND KEEP UP THE GOOD WORK!
53 replies
15 months ago
"HATS OFF TO MEEGAN GOVENDER FROM MAJOR TECH"
AFTER HAVING AN UNFORTUNATE EXPERIENCE WITH THE MAJOR TECH SMART GEYSER TIMER DEVICE THAT I RECENTLY PURCHASED, IT GIVES ME GREAT PLEASURE TO COMPLIMENT THE DURBAN MAJOR TECH TEAM AND IN PARTICULAR A WONDERFUL GENTLEMAN CALLED MEEGAN GOVENDER. MEEGAN WENT FAR BEYOND THE CALL OF DUTY SINCE MY FIRST INCEPTION WITH HIM, TO THE POINT WHERE HE MANAGED TO "CALM MY WOES" BY CONSTANTLY TOUCHING BASE WITH ME VIA WHATSAPP AND TELEPHONICALLY. THE 'CHERRY ON THE TOP' WAS WHEN MEEGAN ARRRIVED AT MY PREMISES AROUND 16:30PM TO DO AN ASSESMENT ON THE DEVICE WHICH TO MY AMAZEMENT WORK PERFECTLY. MEEGAN WENT AS FAR AS TAKING THE TIME TO INSTALL THIS DEVICE AS WELL AS GIVING US A FULL BRIEFING ON HOW TO USE IT, ETC. WE WERE ABSOLUTELY BLOWN AWAY AND ETERNALLY GRATEFUL FOR HIS CUSTOMER SERVICE, MORE SO THAT THE TIME HAD PASSED WELL ON AFTER NORMAL WORKING HOURS. "HATS OFF TO YOU MEEGAN" - WELL DONE AND KEEP UP THE GOOD WORK!!
0 replies
15 months ago
ROGUE COMPANY - LIZAFORCE
PLEASE BE CAREFUL WHEN PURCHASING FROM THIS COMPANY IN THE CHATSWORTH AREA. THEIR STANDARDS ARE FLAWED. THEY FALSE ADVERTISE THEY PRODUCTS AND THEY DONT CONFORM TO THE CONSUMER PROTECTION ACT (https://labourguide.co.za/general/the-consumer-protection-act-your-guide-to-consumer-rights-a-how-to-protect-them ) TO MAKE MATTERS WORSE, WHEN YOU TAKE THE DEFECTIVE ITEM BACK THEY TRY AND PROVE TO YOU THAT THE ITEM IS NOT DEFECTIVE BY CONNECTING IT IN YOUR PRESCENCE, THEREBY TRYING BY ALL MEANS NOT TO REFUND YOU. THEY DO NOT EVEN HAVE A RETURNS POLICY. GO FIGURE? THESE SENTIMENTS ARE SHARED BY ALL THE STAFF ALONG WITH THE OWNER AS WELL. WHO COULDN'T CARE LESS. WHAT THEY NEED TO UNDERSTAND IS THAT AS A CONSUMER OUR RIGHTS ARE PROTECTED BY THIS ACT. STAY AWAY! WE CERTAINLY DO NOT NEED A 'BACK DOOR' COMPANY LIKE THIS SERVICING THE CHATWORTH COMMUNITY. SHAME ON YOU!!!!!!!!!!!!!!!!!!!!
0 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)