Rinemari A

Have not received my refund.

I was in hospital 9 March 2025. I had to pay an unfront balance of R2 074 before I could leave the hospital. I completely understand that this is general policy that a patient must pay before leaving. The hospital said I should request a statement from them to submit to CAMAF and get this money refunded. I have phoned and emailed multiple times but get no feedback on when I shall receive my refund. At some point the refund reflected on my app, but no longer does since I complained and escalated the matter. Since then a new claim has not been shown on my app nor can anyone tell me when I shall receive my refund. I urgently need this money back.