Magdeline M

VERY BAD EXPERIENCE

I bought Toyota auris 25 September 2024 cash at NMI Toyota Menlyn. I went to the dealership a couple of times for the faults that were discovered on the vehicle and which I had 6 months warranty only to find out yesterday that my 6 months warranty expired which is not even 6 months yet I had a bad experience yesterday when I had to service my car I booked the car for 06 February 2025 at 09:00 which was took in for service and I waited 6 hours for the car to be serviced and Rosina pete the service consultant was rude using vulgar language and they made extra changes on the car without my consent which comes with extra charges.my complement goes to TJ the supervisor who went an extra mile to assist me with everything.