Perci M

Misrepresented vehicle at Mystic Cars Balito

My wife and I looked at a White Audi A3 at Mystic Cars Balito, on the 17th of Dec 2024.Asked the sales man, "Has this vehicle been in any accidents or collisions?". The answer was, "not to my knowledge". I asked, "does this car have a cambelt, or trimming chain.?" The answer was, "it has a trimming chain". We purchased it. Picked it up on the 19th of December 2024.On the drive home, the rear view mirror falls off the windscreen. The salesman says we must take it to PG Glass to get fitted back. On the 20th of December 2024, I contacted the sales man, and informed him that the car has a red front bumper. He said, he will find out what happened, and get back to me. Needless to say, I had to call him back. I had to remove the front bumper to change the windscreen washer bottle, only to find that there were no headlight washers, which by the way, Audi confirms the car from the factory with this feature. I again contacted the salesman, and once again, I got the same response, "I'm unaware that this car had headlight washers". Which normal person, just removes headlight washers from a vehicle? I've sent him numerous pictures, proving, that this car was in a collision of some sort, including pictures of a headlight, that was from a s**** yard,and yet, no effort has been made on their part to try and resolve this matter. I have since changed the cambelt, as there was no record of it ever being done (it should of been done on 120 000 kms) we purchased it at 144 300km. Ive changed front brakes, pads and disc's, only to find out, the front disc's are different. The whole left side strut assembly has been changed. I'm yet to hear from Mystic Cars salesman.By the way, we paid their full asking price. They were not willing to come down even by R1. I will not be returning to Mystic Cars, and I sure won't be recommending them to anyone. If however, someone wants to purchase from them, I recommend getting a independent, comprehensive Dekra or AA report. If they refuse, walk away from this dealership completely.