EV
ELMA V
Active since Feb 2011
2
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Reviews
2 reviews16 months ago
San Fernando's Sunridge Village Excellent Service
San Fernando's Grillhouse Sunridge Village your service and food is excellent. Never a disappointment! Thank you Angie for looking after our table so professionally and making us feel like elite! Will be back soon!!
0 replies
16 months ago
Grassroof Restaurant PE worst service 30/12
Grassroof please increase your waitrons to deliver better service. The venue is lovely but the service extremely poor. May I suggest you take time to observe the excellent service at San Fernando's Restaurant where the owner, or his manager is on the floor checking in with the patrons to ask if there is anything amiss. Today our watron, Atkinson was either running between tables to serve, or missing in action somewhere else. Our drinks was served piecemeal and we waited for our food. We placed 4 food orders. One order arrived : scones and condiments. By the time this had been consumed the rest was still to be served. Whilst we we were waiting, another set of patrons were seated opposite us with 3 bodyguards. Two of the bodyguards seated themselves at our table and we politely pointed out that our grandchildren were outside, and they occupied their seats. It certainly is very disconcerting to go to a family restaurant and encounter bodyguards! This should not be allowed! Please Grassroof! Increase your serving staff over busy periods! Having said this I vow that this was my last visit to Grassroof. I have had weak service before at Grassroof. So unfortunately fool me twice, shame on me!
56 replies
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