Ndima M

Overcharging and high bill

When I moved in to my apartment in April 2024,I used to pay an insane water bill I'm talking about closely to 1k each and every month and when I would call them and complain they would do nothing about until I opened the meter box one day and found out that the meter would run on its own without water being used in my apartment this was the month I had to pay 1.7K for water and they said I can only pay half with was still 800 which was still high after the meter was fixed I was paying between 400 and 500 which means I was overcharged since I moved in till September and I never got refunded or anything,the electricity is also expensive they should change the their system so they can stop overcharging us electricity is already expensive so we don't need a system that charges more.