LANCE L

Digusted with the service by an agent representing Tyson Properties- Glenwood branch.

Firstly, i do want to mention that i am not one to criticize however i am still in shock and lost for words with the service rendered by a agent representing the Tyson Properties- Glenwood branch. We had a confirmed viewing for a property in Glenwood and to my astonishment there was 9 cars with families all waiting to view this apartment as they all had an arrangement for 6pm this evening. To say the least we all were escorted up the stair-case and through the narrow passage way together as a group, and to my horror to find that the current tenants at this apartment had the bedrooms occupied with 1 guy still jumping into he's bed whilst people were standing at the doorway of this bedroom and inspecting the room. Shockingly this individual didn't seem fazed in the least by our presence and further to this the agent had not mentioned prior to any of us at the briefing that the viewing would not be applicable to minors (my daughter of 7years) as there are men in their rooms in their underwear who are occupying the bedrooms and might not be a good idea to have kids present for the meeting. Further to this there were atleast 8 individuals in the apartment viewing whilst the current tenants were also occupying the rooms and lounge. I am honestly deeply dissapointed as i personally have meetings on a daily basis being a manager and organiser for one of the leading events companies in the country. I am most concerned for the company this agent is under, as this would leave a bitter taste in anyones mouth to have dealt with such circumstances as i can gladly say that i have had many great experiences with a few agents over the past few weeks, and then to deal with this ordeal was a nightmare. Certainly will not be recommending this company to anyone, as i deal with alot of new clientelle on a daily basis and conversate on a array of topics including property listings in and around Durban, being the Top tier LSM individuals that i deal with. Wishing the business all the best.