JD
Jacqueline D
Active since Feb 2025
2
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2 reviews6 months ago
STAY AWAY FROM 151 ADRIAN STREET LINMEYER!
Rented out this place at the beginning of 1st February 2025 and upon our arrival we discovered that there was a permanent caretaker which was not mentioned to us by NatRent, his name is Dumisane (Zimbabwen). We had challenges with the place such as sharing the property not only with Dumisani but with the owner's furniture and other assets. Unfortunately, the house did not fully belong to us because the caretaker had keys and he would access the property anytime, anyday! He would go as far as opening the taps to water the garden without asking for permission. The water bill was never anything below R5000.00 because it had to accommodate the caretaker who uses water whenever he desires + it was never mentioned to us that there are two fish-ponds that are running 24/7 daily with water and electricity. We asked the agent (***en Oswin) a rough estimate of the monthly electricity bill in that house and he said it could be around R3000 - R3500 but to our surprise the bill started at R10K going up to R25000 just for electricity only and part of the cause of this was the two fishponds running on electricity, also the owner's fridge that was plugged inside the garage. When signing the contract, I only knew of rent, water and electricity however there were other utilities added to my account such fibre, security and refuse. Initially the rent was R16950 but I found myself paying +-R39950 inclusive of everything. Lastly, BE WARNED! When you do not see eye to eye with the caretaker he will pour leg poison for you (African Voodoo) he will give you elephantiasis - huge leg. Before we moved in, upon viewing the place, we found one of the former tenants with one huge leg. Unfortunately the same fate befall us! The caretaker started pouring leg poison for us and unfortunately we had to run from that place without even giving notice because it felt like we were at the point of death from the poison. But not only that, the house is HAUNTED! . . . At night you will hear people speaking (voices) inside and outside of the house yet you will see no one in the yard. All in all, the caretaker is a WIZARD. That house is a no go area. At this point I am asking myself?! Is the former tenant alive or dead? . . .
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14 months ago
Scarm Alert: NatRent takes your money and disappears!
I had the worst experience renting through NatRent, specifically with their agent ***in Oswin. Upon arrival, the gate was not working, and I was left stranded outside for nearly two hours. When I called ***in for assistance, he transferred me to someone who never got back to me. I had no choice but to pay R1,600 from my own pocket to fix the gate myself. The condition of the house was unacceptable— the main bedroom carpet was soaked in pet urine, and the house was still full of leftover furniture, which was never mentioned on their website. To make matters worse, the yard is shared with a caretaker named Dumesani, a stranger who walks in and out of the house as he pleases, with no prior warning. This was also never disclosed beforehand. Despite going out of my way to fix issues with the house, I was treated terribly. A woman from the NatRent office called me and shouted at me like I was her child. Their customer service is non-existent— once your money is in their account, they no longer care about you as a tenant. Even after submitting a list of damaged and faulty items in the house, nobody came to fix them. Instead, they demand that tenants write positive reviews upon arrival, which is extremely misleading. This is by far the worst rental agency I have ever dealt with. If you are considering renting through NatRent, think twice— once you pay, you are completely on your own.
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