TL
Talita L
Active since Feb 2025
2
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2 reviews13 months ago
Very disappointed
So I went to the dealer ship today to check my car after being informed that they did put it back together. Findings were not impressive at all no engine and they still telling me to tow my car and I went there driving .😭All I went is my car engine to run so that I can drive my car home .Thry made me buy parts that they told me they need to fix the car surprisingly those parts being stored at the back of my car ‼️‼️‼️NOT USED . AND AM NE TOLD THAT THEY GONNA START CHARGING MR FOR STORAGE🥺
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14 months ago
My car was stripped and now they want me to tow it wheres i went there driving it😩
I have a concern—or rather, a complain regarding the service I received at MOTUS MENLYN MULTIFRANCHISE I took my car in due to an overheating issue, expecting it to be checked and repaired. However, when I got it back, the problem had worsened. It appears that someone failed to refill the water while working on it, causing the car to overheat even further. As a result, both the engine oil overheating and water warning lights came on. Fortunately, I was near a garage and was able to get temporary assistance to reach my workplace.I iPhones dealership where I was informed that the manager will call me indeed he did call and explain that probably there is a pipe leaking so they will check it when I return the car . Well I return ed it as per our agreement later I received a call from the sales lady that they want a consent to strip the car to access cylinder head well I gave them go ahead and it was stripped down to diagnose the issue. I received a report and a quote for repairs telephonically about R161 thousands and something.I went to review I was informed that nothing could be done.i must buy a new engine . My concern is that I drove my car to the dealership in a running condition, and now I am expected to take home a non-running vehicle—a complete wreck. Then the Forman informed me to buy a top , and some nails , oil, oil filter and silicone to put back together. Is about three weeks now since is there refusing to put back together.After such a long fight they eventually put back then manager Wade Jansen Van Rensburg sent email to say my car has been put back together then I can come and pay and tow it. Since I initially took in my car with a running engine, I expect to take it back in a similar working condition. A non-running vehicle is not what I left with—this is not my responsibility. Looking forward to your prompt response.
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