MH
Motus Hyundai Menlyn
Unclaimed Business
MH
Motus Hyundai Menlyn
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|6 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Motus Hyundai Menlyn
Motus Hyundai Menlyn has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Motus Hyundai Menlyn across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGB
Gertruida B
1 reviews | Active since Jan 2020
11 Mar 2026, 11:44
Hyundai - double check Everything they tell you- what they tell you might not be the truth.
After my car was serviced at Hyundai, they told me my clutch needs to be replaced. I thought that that might not be true, so I got more opinions from other places. In the end, I discovered that there was absolutely NOTHING wrong with my clutch. Hyundai quoted me R11 000.00+, for no reason. I was very shocked in how dishonest that seemed to be.
Helpful (0)
|Replies (0)GB
Gertruida B
1 reviews | Active since Jan 2020
11 Mar 2026, 11:44
Hyundai - double check Everything they tell you- what they tell you might not be the truth.
After my car was serviced at Hyundai, they told me my clutch needs to be replaced. I thought that that might not be true, so I got more opinions from other places. In the end, I discovered that there was absolutely NOTHING wrong with my clutch. Hyundai quoted me R11 000.00+, for no reason. I was very shocked in how dishonest that seemed to be.
0
Replies (0)GB
Gertruida B
1 reviews | Active since Jan 2020
11 Mar 2026, 11:27
Do not trust them - they are dishonest
Good Day After my car service, I was told that my clutch needs to be replaced. The quote was for R11 000+. It turns out ( after I got a second and third opinion) that there was absolutely nothing wrong with my clutch. I found that very dishonest of them
Helpful (0)
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Gertruida B
1 reviews | Active since Jan 2020
11 Mar 2026, 11:27
Do not trust them - they are dishonest
Good Day After my car service, I was told that my clutch needs to be replaced. The quote was for R11 000+. It turns out ( after I got a second and third opinion) that there was absolutely nothing wrong with my clutch. I found that very dishonest of them
0
Replies (0)LC
Louis C
1 reviews | Active since Jan 2020
28 Jan 2026, 10:21
Poor Service
I am once again shocked with the service I received at Hyundai Menlyn. The car was due for the annual 15 000km service and I raised concerns regarding engine noise and tyre pressure sensor, yet these were handled with a complete lack of professional care. The air filter was not replaced, I was dismissively told it "wasn't dirty" and not due to be replaced. They could have at least blown it out with air. To ensure the car is running correctly, I payed an additional R571.32 to have it replaced. A proactive service center would have communicated this during the service rather than ignoring a customer's specific request. The Tyre Pressure Monitoring System (TPMS) is inaccurate (indicating 2.1 bar when the tyres are at the recommended 2.3 bar). Instead of calibrating the sensor, your technicians simply over-inflated the tyres to 2.7 bar to "force" the sensor to read higher. I had to stop at a petrol station immediately after leaving your workshop to correct this, as 2.7 bar is well above the safety recommendation. Over-inflating tyres is not a technical solution for a faulty sensor.
Helpful (0)
|Replies (0)LC
Louis C
1 reviews | Active since Jan 2020
28 Jan 2026, 10:21
Poor Service
I am once again shocked with the service I received at Hyundai Menlyn. The car was due for the annual 15 000km service and I raised concerns regarding engine noise and tyre pressure sensor, yet these were handled with a complete lack of professional care. The air filter was not replaced, I was dismissively told it "wasn't dirty" and not due to be replaced. They could have at least blown it out with air. To ensure the car is running correctly, I payed an additional R571.32 to have it replaced. A proactive service center would have communicated this during the service rather than ignoring a customer's specific request. The Tyre Pressure Monitoring System (TPMS) is inaccurate (indicating 2.1 bar when the tyres are at the recommended 2.3 bar). Instead of calibrating the sensor, your technicians simply over-inflated the tyres to 2.7 bar to "force" the sensor to read higher. I had to stop at a petrol station immediately after leaving your workshop to correct this, as 2.7 bar is well above the safety recommendation. Over-inflating tyres is not a technical solution for a faulty sensor.
0
Replies (0)TR
Tiffany R
1 reviews | Active since Jan 2020
10 Jan 2026, 10:14
Hyundai Menlyn skimping out on service details
I took my car for service at Hyundai Menlyn, they did not adjust my handbrake that had been giving me issues. When I asked, the lady who does the adjustments was not truthful and said she adjusted it. If they could not do a simple handbrake adjustment, what else is lacking in their service, make me question what else they did not do. It is the third time I have asked for an adjustment, they cannot tell me what is wrong either.
Helpful (0)
|Replies (0)TR
Tiffany R
1 reviews | Active since Jan 2020
10 Jan 2026, 10:14
Hyundai Menlyn skimping out on service details
I took my car for service at Hyundai Menlyn, they did not adjust my handbrake that had been giving me issues. When I asked, the lady who does the adjustments was not truthful and said she adjusted it. If they could not do a simple handbrake adjustment, what else is lacking in their service, make me question what else they did not do. It is the third time I have asked for an adjustment, they cannot tell me what is wrong either.
0
Replies (0)MB
Melissa B
1 reviews | Active since Jan 2020
15 Dec 2025, 15:16
Where to waste your time.
After reading the chronic 1-star reviews, endless appologies and experiencing the horrible customer service several times I can honsestly say there is no hope for this branch. People have been complaining for years now and still there is no change, poor communication, rude telephone exchanges and horrible time management, not to mention the waiting time just to drop off or pick up your own vehicle for service. This was the last time I bring my car to Hyundai Menlyn, and I would urge everyone to rather go to another branch as well, do not waste your time like I did.
Helpful (0)
|Replies (0)MB
Melissa B
1 reviews | Active since Jan 2020
15 Dec 2025, 15:16
Where to waste your time.
After reading the chronic 1-star reviews, endless appologies and experiencing the horrible customer service several times I can honsestly say there is no hope for this branch. People have been complaining for years now and still there is no change, poor communication, rude telephone exchanges and horrible time management, not to mention the waiting time just to drop off or pick up your own vehicle for service. This was the last time I bring my car to Hyundai Menlyn, and I would urge everyone to rather go to another branch as well, do not waste your time like I did.
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Replies (0)MM
Mali M
1 reviews | Active since Jan 2020
26 Jun 2025, 14:55
Bad service and long time repairing a vehicle with no updates whatsoeder
Tanya from renault motus nissan promised to keep me updated on a repair that has been there for months now. She even blocked my calls and worse the dealers store number never gets answered.
Helpful (0)
|Replies (0)MM
Mali M
1 reviews | Active since Jan 2020
26 Jun 2025, 14:55
Bad service and long time repairing a vehicle with no updates whatsoeder
Tanya from renault motus nissan promised to keep me updated on a repair that has been there for months now. She even blocked my calls and worse the dealers store number never gets answered.
0
Replies (0)TT
Tsebiso T
1 reviews | Active since Jan 2020
26 Mar 2025, 13:03
Horrible sales service
I recently purchased a new grant creta at this horrific dealership with poor sales manager experience. Unfortunately my experience was far from satisfactory due to numerous faulty in what so called a new car. Specifically, this is what i encountered with the so called a new car. On our arrival we were assisted by Michelle, she assisted with the vehicle release documents. Documents were signed in agreement that all is in order pertaining the new car, questions raised to her, regarding signing before we inspect the car, she advised that she won't send the document to the bank until we advise that the car collected and everything is in order, however, there were findings on the vehicle, and some were shared with the sales consultant. Findings: - Car key given to us looks old and that it has been used, it also has several rings around it (this might be because lot of key holders were changed on it). Pictures shared with the sales consultant - The car is way too dirty - Door handle has scratches and black spots on it. - Rusty wipers. - Rusty brake plates. - Liquid stains/chemicals around the car. - Start button is broken within 2 months of using the car, when i collect it the button was unstable, and this was communicated with sales consultant. I took the car back and Zyn (the sales manager) could not even try to resolve this matter, he always makes silly and annoying jokes to ignore the main issue. I was informed after the three months purchase that my car won't be covered by warranty as it is already travelled 12000km, what is this? Did i not purchase the car to travel with? I have evidence of my unhappy service received.
Helpful (0)
|Replies (0)TT
Tsebiso T
1 reviews | Active since Jan 2020
26 Mar 2025, 13:03
Horrible sales service
I recently purchased a new grant creta at this horrific dealership with poor sales manager experience. Unfortunately my experience was far from satisfactory due to numerous faulty in what so called a new car. Specifically, this is what i encountered with the so called a new car. On our arrival we were assisted by Michelle, she assisted with the vehicle release documents. Documents were signed in agreement that all is in order pertaining the new car, questions raised to her, regarding signing before we inspect the car, she advised that she won't send the document to the bank until we advise that the car collected and everything is in order, however, there were findings on the vehicle, and some were shared with the sales consultant. Findings: - Car key given to us looks old and that it has been used, it also has several rings around it (this might be because lot of key holders were changed on it). Pictures shared with the sales consultant - The car is way too dirty - Door handle has scratches and black spots on it. - Rusty wipers. - Rusty brake plates. - Liquid stains/chemicals around the car. - Start button is broken within 2 months of using the car, when i collect it the button was unstable, and this was communicated with sales consultant. I took the car back and Zyn (the sales manager) could not even try to resolve this matter, he always makes silly and annoying jokes to ignore the main issue. I was informed after the three months purchase that my car won't be covered by warranty as it is already travelled 12000km, what is this? Did i not purchase the car to travel with? I have evidence of my unhappy service received.
0
Replies (0)TL
Talita L
1 reviews | Active since Jan 2020
13 Mar 2025, 09:15
Very disappointed
So I went to the dealer ship today to check my car after being informed that they did put it back together. Findings were not impressive at all no engine and they still telling me to tow my car and I went there driving .😭All I went is my car engine to run so that I can drive my car home .Thry made me buy parts that they told me they need to fix the car surprisingly those parts being stored at the back of my car ‼️‼️‼️NOT USED . AND AM NE TOLD THAT THEY GONNA START CHARGING MR FOR STORAGE🥺
Helpful (0)
|Replies (0)TL
Talita L
1 reviews | Active since Jan 2020
13 Mar 2025, 09:15
Very disappointed
So I went to the dealer ship today to check my car after being informed that they did put it back together. Findings were not impressive at all no engine and they still telling me to tow my car and I went there driving .😭All I went is my car engine to run so that I can drive my car home .Thry made me buy parts that they told me they need to fix the car surprisingly those parts being stored at the back of my car ‼️‼️‼️NOT USED . AND AM NE TOLD THAT THEY GONNA START CHARGING MR FOR STORAGE🥺
0
Replies (0)