Tsebiso T

Horrible sales service

I recently purchased a new grant creta at this horrific dealership with poor sales manager experience. Unfortunately my experience was far from satisfactory due to numerous faulty in what so called a new car. Specifically, this is what i encountered with the so called a new car. On our arrival we were assisted by Michelle, she assisted with the vehicle release documents. Documents were signed in agreement that all is in order pertaining the new car, questions raised to her, regarding signing before we inspect the car, she advised that she won't send the document to the bank until we advise that the car collected and everything is in order, however, there were findings on the vehicle, and some were shared with the sales consultant. Findings: - Car key given to us looks old and that it has been used, it also has several rings around it (this might be because lot of key holders were changed on it). Pictures shared with the sales consultant - The car is way too dirty - Door handle has scratches and black spots on it. - Rusty wipers. - Rusty brake plates. - Liquid stains/chemicals around the car. - Start button is broken within 2 months of using the car, when i collect it the button was unstable, and this was communicated with sales consultant. I took the car back and Zyn (the sales manager) could not even try to resolve this matter, he always makes silly and annoying jokes to ignore the main issue. I was informed after the three months purchase that my car won't be covered by warranty as it is already travelled 12000km, what is this? Did i not purchase the car to travel with? I have evidence of my unhappy service received.