LC
Louis C
Active since Feb 2014
16
Reviews
0
Industries
Reviews
16 reviews3 months ago
Nedbank Homeloans 90 day notice
Nedbank is refusing to send confirmation for a 90 day notice on a bond, are they doing this so they can charge a admin penalty fee once the property is sold?
0 replies
3 months ago
Poor Service
I am once again shocked with the service I received at Hyundai Menlyn. The car was due for the annual 15 000km service and I raised concerns regarding engine noise and tyre pressure sensor, yet these were handled with a complete lack of professional care. The air filter was not replaced, I was dismissively told it "wasn't dirty" and not due to be replaced. They could have at least blown it out with air. To ensure the car is running correctly, I payed an additional R571.32 to have it replaced. A proactive service center would have communicated this during the service rather than ignoring a customer's specific request. The Tyre Pressure Monitoring System (TPMS) is inaccurate (indicating 2.1 bar when the tyres are at the recommended 2.3 bar). Instead of calibrating the sensor, your technicians simply over-inflated the tyres to 2.7 bar to "force" the sensor to read higher. I had to stop at a petrol station immediately after leaving your workshop to correct this, as 2.7 bar is well above the safety recommendation. Over-inflating tyres is not a technical solution for a faulty sensor.
0 replies
6 months ago
OUTsurance assisted quickly and precisely with my windscreen chip repair
OUTsurance assisted quickly and precisely with my windscreen chip repair. All done in less than 10 minute.
53 replies
39 months ago
No Communicaton
Good day. Please help. I settled my vehicle on 31 Jan 2023 that included a payment, on the 1st of Feb I was debited the same payment amount. I had no response from emails and phoned the call centre. They told me that it takes between 5-7 days for refund.
112 replies
39 months ago
Bad Service
I've been a client of miway for more than 10 years. They used to be good but since their website change where you cant update your own policy and I have to call or live chat to update anything I realized their service is not good. Today only I have tried 7 time to remove a car from my insurance.
132 replies
54 months ago
Memorize all the small print
After years of not claiming I had to go to the dentist for a broken tooth. I paid the dentist in full over R5000 and submitted the claim to Bonitas. After 2 weeks they paid R600 back to the dentist. I submitted numerous tickets to the call center to find out why so little was paid back and why not to me and every time the response was not helpful and the ticket closed. Eventually found out that on a document that was send to me 2 years ago on page 42 it stated I had to go to a DENIS dentist. There is no reward for being a good client, we all need to be experts in medical schemes and memorize all the small print. The cancellation procedure was quick and easy.
159 replies
58 months ago
Bad Service
Sorry to say, worse service I ever received. Every morning their app says the delivery is scheduled and then in the afternoon delivery could not be completed. This is day 7. Phone calls unanswered and chat with call center empty delivery promises.
0 replies
60 months ago
Good Service
Amazing service and on time delivery, I could not be more pleased
0 replies
69 months ago
Dent and Scratch Cover
Please help urgently, none of our emails are being answered. Dent and Scratch cover HPAB041943POL was cancelled in Dec 2019 and I'm still paying R73.73 for it.
159 replies
85 months ago
Vodacom bad credit entry
After being a client for 18 year and never missed a payment in Dec 2018 my line was cut, apparently I missed a payment in August. I drew a bank statement and send it to Vodacom but never got a response. Every time I speak to the call center I get a different story. Every month I pay what the invoice states. Vodacom was splitting the invoices and was sending an sms to difference numbers I own. I paid the outstanding invoice and requested to only receive emails, to date I'm still not receiving my invoice via email. My big problem is what I found out this week there is a negative entry on my credit record because of this. This is very disappointing and it effects my credit record.
168 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
0 (0%)
3 Star
1 (6.25%)
2 Star
4 (25%)
1 Star
9 (56.25%)