DV
DARESA T
Active since Feb 2025
3
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0
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Reviews
3 reviews8 months ago
DEBBIE VAN DER WATT @ Ooba - Highly recommended
Debbie van der Watt truly goes the extra mile. As an agency, we’ve seen her help many of our clients, and I recently experienced it myself when applying for my own bond. An unexpected issue came up, but Debbie handled it quickly and professionally, ensuring my bond was approved to the benefit of both myself and the seller. I can confidently recommend her excellent service!
1 reply
14 months ago
MAHINDRA PAARL - ARE YOU WAITING FOR MY WARRANTY TO EXPIRE
I have bought a Mahindra KUV 1000X2 from a dealership. Soon after the engine light came on and I contacted Mahindra Paarlberg (Paarlberg BMW). They instructed me to bring the car in, here is what transpired since that call: 2025/01/17: Took the car in to be put on the machines and computers 2025/01/24: We were called earlier in the week to bring the vehicle for photos on that Friday 2025/01/31: They worked on the vehicle 2025/02/03: Called Ludwig as the engine light came on AGAIN! He advises that he will come back to me - NEVER DID 2025/02/14: Spoke to Paul - were advised that he will come back to me - NEVER DID 2025/02/17: Tried calling the DP Simonne Dahl - not available; send and email no response 2025/02/18: Followed up with call to Simonne Dahl - not in the office and the receptionist does not give you time to speak. I feel as if Mahindra is waiting for my warranty to expire on 13 March 2025, and have no regard for the fact that I have to travel more than an hour to get to them each time.
0 replies
19 months ago
Unhappy Funeral Cover Client
In 2008 I took out funeral cover through Capitec for my Mom, myself and my partner. The intention was that there would be funds for the funeral service. My mom died on 7 Aug 2024 and when I send my claim in I was informed to send a toxicology report, post mortem, etc. Etc. My Mom died on the operating table when receiving an artificial heart valve. I queriedthis and were told that the assessors want this. This is not a life policy. Metropolitan paid out on tge funeral cover my mom had purely on the police report. I again contacted Capitec funeral claims and got a more understanding person who said I should only send the police report. I did this. This was followed up with a request for the burial order. Since then no response to my emails. Today I phone. Once got cut off due to my airtime running out as I had to wait so long. Second time just cut off while the peraon were trying to get feedback from her supervisor. The third were helpful, trying to get hold of the person dealing with my incident and promised a call back before close of business. It is 17.49 - no call. I am reconsidering if my funeral policy should remain with Capitec and although I have always made no secret that I thought Capitec is an exceptional bank, this experience is leaving a very bad taste. In the mean time the full premium keeps being deducted from my account.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)