MP
Mahindra paarlberg
Unclaimed Business
MP
Mahindra paarlberg
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSK
Sharon K
1 reviews | Active since Jan 2020
10 Aug 2025, 19:25
********* Dealership
I bought a used BMW from this dealership, and I was assured the vehicle had no accident damage or bodywork done, but have since discovered that there is indeed bodywork that I did not pick up initially, the respray work has been poorly done, and the panels on the passenger side do not align. When I got in touch via email with the sales person ( Carlo Greuning and the sales Manager Paul Westenborg), I received no response. I feel that this company do not value and represent ethics and integrity, and I would not recommend dealing with them. As an aside, I was also promised a spare key for my vehicle, which needless to say, never did materialise. DO NOT DEAL WITH THEM.
Helpful (0)
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Sharon K
1 reviews | Active since Jan 2020
10 Aug 2025, 19:25
********* Dealership
I bought a used BMW from this dealership, and I was assured the vehicle had no accident damage or bodywork done, but have since discovered that there is indeed bodywork that I did not pick up initially, the respray work has been poorly done, and the panels on the passenger side do not align. When I got in touch via email with the sales person ( Carlo Greuning and the sales Manager Paul Westenborg), I received no response. I feel that this company do not value and represent ethics and integrity, and I would not recommend dealing with them. As an aside, I was also promised a spare key for my vehicle, which needless to say, never did materialise. DO NOT DEAL WITH THEM.
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Replies (0)PN
Patricia N
1 reviews | Active since Jan 2020
29 Jul 2025, 13:08
Mahindra Paarlberg
Wanting to purchase a new vehicle from Mahindra Paarlberg? Think again, they are the most dishonest dealership I have ever dealt with. A complete lack of integrity and values. I would not recommend this dealership to anyone!
Helpful (0)
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Patricia N
1 reviews | Active since Jan 2020
29 Jul 2025, 13:08
Mahindra Paarlberg
Wanting to purchase a new vehicle from Mahindra Paarlberg? Think again, they are the most dishonest dealership I have ever dealt with. A complete lack of integrity and values. I would not recommend this dealership to anyone!
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Replies (0)GN
Gideon N
1 reviews | Active since Jan 2020
26 Jun 2025, 14:21
Complaint Regarding Lack of Disclosure and Failure to Address Timing Belt Issue – Renault Duster 4WD
Subject: Complaint Regarding Lack of Disclosure and Failure to Address Timing Belt Issue – Renault Duster 4WD I am writing to formally raise a complaint regarding the purchase of a second-hand Renault Duster 4WD from Mahindra Paarlberg in June/July 2024. When I purchased the vehicle, it had approximately 65,000 km on the clock. Within two months of ownership, the battery failed and had to be replaced. Upon replacement at Battery Centre, I was informed that the battery installed was not the original manufacturer’s battery, which raises concerns regarding the quality of components used or replaced prior to sale. More concerning, however, is the issue raised during the 75,000 km service where I was informed that the vehicle’s timing belt had never been replaced. This is a critical maintenance item that should have either been addressed before the sale or disclosed to me, the buyer, as its failure can result in severe engine damage and significant costs. I contacted Mr Paul West regarding this issue. He acknowledged the situation and promised that Mahindra would “work something out” to resolve the matter. However, it has now been over two weeks without any follow-up or feedback from him or your dealership, despite my attempts to reach out. This lack of communication and accountability is deeply disappointing and reflects poorly on Mahindra Paarlberg’s commitment to customer care and responsible vehicle sales. I believe it was your duty to inform me of such a critical maintenance omission and to ensure the vehicle was in sound mechanical condition upon sale. I am therefore requesting the following: 1. Mahindra Paarlberg to take full responsibility for the failure to disclose the status of the timing belt at the time of sale. 2. That the dealership cover the full cost of replacing the timing belt and any associated parts and labour as a matter of good faith and in line with consumer protection. 3. A formal response to this letter within 7 working days, failing which I will be forced to escalate the matter to the Motor Industry Ombudsman of South Africa (MIOSA) and other relevant consumer protection authorities. I hope this matter can be resolved amicably and promptly. Sincerely, Gideon Nel
Helpful (0)
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Gideon N
1 reviews | Active since Jan 2020
26 Jun 2025, 14:21
Complaint Regarding Lack of Disclosure and Failure to Address Timing Belt Issue – Renault Duster 4WD
Subject: Complaint Regarding Lack of Disclosure and Failure to Address Timing Belt Issue – Renault Duster 4WD I am writing to formally raise a complaint regarding the purchase of a second-hand Renault Duster 4WD from Mahindra Paarlberg in June/July 2024. When I purchased the vehicle, it had approximately 65,000 km on the clock. Within two months of ownership, the battery failed and had to be replaced. Upon replacement at Battery Centre, I was informed that the battery installed was not the original manufacturer’s battery, which raises concerns regarding the quality of components used or replaced prior to sale. More concerning, however, is the issue raised during the 75,000 km service where I was informed that the vehicle’s timing belt had never been replaced. This is a critical maintenance item that should have either been addressed before the sale or disclosed to me, the buyer, as its failure can result in severe engine damage and significant costs. I contacted Mr Paul West regarding this issue. He acknowledged the situation and promised that Mahindra would “work something out” to resolve the matter. However, it has now been over two weeks without any follow-up or feedback from him or your dealership, despite my attempts to reach out. This lack of communication and accountability is deeply disappointing and reflects poorly on Mahindra Paarlberg’s commitment to customer care and responsible vehicle sales. I believe it was your duty to inform me of such a critical maintenance omission and to ensure the vehicle was in sound mechanical condition upon sale. I am therefore requesting the following: 1. Mahindra Paarlberg to take full responsibility for the failure to disclose the status of the timing belt at the time of sale. 2. That the dealership cover the full cost of replacing the timing belt and any associated parts and labour as a matter of good faith and in line with consumer protection. 3. A formal response to this letter within 7 working days, failing which I will be forced to escalate the matter to the Motor Industry Ombudsman of South Africa (MIOSA) and other relevant consumer protection authorities. I hope this matter can be resolved amicably and promptly. Sincerely, Gideon Nel
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Replies (0)DT
DARESA T
1 reviews | Active since Jan 2020
18 Feb 2025, 07:23
MAHINDRA PAARL - ARE YOU WAITING FOR MY WARRANTY TO EXPIRE
I have bought a Mahindra KUV 1000X2 from a dealership. Soon after the engine light came on and I contacted Mahindra Paarlberg (Paarlberg BMW). They instructed me to bring the car in, here is what transpired since that call: 2025/01/17: Took the car in to be put on the machines and computers 2025/01/24: We were called earlier in the week to bring the vehicle for photos on that Friday 2025/01/31: They worked on the vehicle 2025/02/03: Called Ludwig as the engine light came on AGAIN! He advises that he will come back to me - NEVER DID 2025/02/14: Spoke to Paul - were advised that he will come back to me - NEVER DID 2025/02/17: Tried calling the DP Simonne Dahl - not available; send and email no response 2025/02/18: Followed up with call to Simonne Dahl - not in the office and the receptionist does not give you time to speak. I feel as if Mahindra is waiting for my warranty to expire on 13 March 2025, and have no regard for the fact that I have to travel more than an hour to get to them each time.
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DARESA T
1 reviews | Active since Jan 2020
18 Feb 2025, 07:23
MAHINDRA PAARL - ARE YOU WAITING FOR MY WARRANTY TO EXPIRE
I have bought a Mahindra KUV 1000X2 from a dealership. Soon after the engine light came on and I contacted Mahindra Paarlberg (Paarlberg BMW). They instructed me to bring the car in, here is what transpired since that call: 2025/01/17: Took the car in to be put on the machines and computers 2025/01/24: We were called earlier in the week to bring the vehicle for photos on that Friday 2025/01/31: They worked on the vehicle 2025/02/03: Called Ludwig as the engine light came on AGAIN! He advises that he will come back to me - NEVER DID 2025/02/14: Spoke to Paul - were advised that he will come back to me - NEVER DID 2025/02/17: Tried calling the DP Simonne Dahl - not available; send and email no response 2025/02/18: Followed up with call to Simonne Dahl - not in the office and the receptionist does not give you time to speak. I feel as if Mahindra is waiting for my warranty to expire on 13 March 2025, and have no regard for the fact that I have to travel more than an hour to get to them each time.
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Replies (0)JE
Jaun E
1 reviews | Active since Jan 2020
26 Sept 2022, 18:52
Mahindra Paarlberg
Vehicle was purchased at Mahindra Paarlberg on 09/08/2022 We drove the vehicle 2 weeks and noticed that at low range rpms the vehicle does have any power wee took the vehicle in for repairs and the repairs done to the vehicle was more than R20k+ the dealership gave us a 6 months guarantee and when we mentioned this to the dealership the only told us that from there side they have done enough be very careful when purchasing a vehicle at Mahindra Paarlberg We are in the freestate and we're promised that the vehicle is in perfect condition
Helpful (0)
|Replies (0)JE
Jaun E
1 reviews | Active since Jan 2020
26 Sept 2022, 18:52
Mahindra Paarlberg
Vehicle was purchased at Mahindra Paarlberg on 09/08/2022 We drove the vehicle 2 weeks and noticed that at low range rpms the vehicle does have any power wee took the vehicle in for repairs and the repairs done to the vehicle was more than R20k+ the dealership gave us a 6 months guarantee and when we mentioned this to the dealership the only told us that from there side they have done enough be very careful when purchasing a vehicle at Mahindra Paarlberg We are in the freestate and we're promised that the vehicle is in perfect condition
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Replies (0)