LP
Linei P
Active since Feb 2025
3
Reviews
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Reviews
3 reviews3 months ago
⭐⭐⭐⭐⭐ Absolutely outstanding service from *LR Auto Workshop & Service Centre*! The team delivers fast, professional, and reliable workmanship every single time
⭐⭐⭐⭐⭐ Absolutely outstanding service from *LR Auto Workshop & Service Centre*! The team delivers fast, professional, and reliable workmanship every single time. They truly know what they’re doing when it comes to cars and always go the extra mile to assist. Trustworthy, efficient, and friendly service you can count on. Highly recommended to anyone looking for quality automotive care!
0 replies
3 months ago
Excellent service from Charmaine
Excellent service from Charmaine. Professional, efficient, and committed to delivering the best experience. A true asset to the JJ Plates & Signs CC team. 😊💐
0 replies
14 months ago
Extremely Disappointing Experience with Kia Wonderboom!
I am beyond frustrated with the service my husband and I have received from Kia Wonderboom after purchasing a brand-new Kia Picanto. What should have been an exciting experience turned into a nightmare due to the dealership’s incompetence and lack of customer care. Upon delivery, we immediately noticed multiple unacceptable issues for a new car: - Missing tools in the boot (Acording to them they don't manufacture the tools that's missing) - No service book provided. - Only half a tank of fuel at delivery. - Missing aerial. - A promised gift basket never received. - The temporary driving permit incorrectly stated we bought a Kia Sonet instead of our actual Kia Picanto—a serious administrative mistake! From there, things only got worse. Kia Wonderboom took our car for inspection the day after we received it and returned it with more kilometers on the clock and even *less* fuel. Then, within just a few days, we noticed a *shudder in the front brakes*—a major safety issue in a new vehicle. Instead of replacing the faulty brake discs, they were *skimmed*, which significantly reduces their lifespan. We later found out that the brake caliper pin was *bent*—how does a defect like that exist in a brand-new car? The rear speakers have also been a persistent issue, and despite multiple so-called "fixes," the problem keeps returning. The dealership has removed our door panels *multiple times*, making the car feel anything but new. Then came the misleading cashback promotion. My husband purchased the car under the impression that Kia was offering a **R20,000 cashback deal**, yet Kia Wonderboom later claimed that R10,000 was a "discount" rather than actual cashback. Worse, my husband was never informed about the process that supposedly required an additional addendum. This was our first brand-new car purchase, and we trusted the dealership to be transparent—but clearly, that was a mistake. To top it all off, our **contract with the bank is incorrect**—it states our vehicle has metallic paint when we purchased a standard white model, meaning we were charged for something we *don’t even have*. More broken promises and frustrations: - Rubber carpets promised as an apology? Never received. - Fuel driven out of our car while at the dealership, but never replaced as the branch manager said they do replace the fuel—*twice!* - Kia Wonderboom has driven our supposed "brand-new" car almost **over 110 km** in their possession. - When my husband voiced his frustration and considered withdrawing from the deal, a branch member *laughed at him*. This is beyond unacceptable. We have given Kia Wonderboom **multiple chances** to fix these issues, yet our car is about to go back for *the third time*—all within the first two weeks of ownership! We demand immediate action, or we will escalate this further to Kia Head Office, WesBank, and consumer protection bodies. If you're considering purchasing from Kia Wonderboom, **think twice**—their lack of professionalism, poor service, and failure to honor commitments have completely destroyed our trust in the brand. **Avoid Kia Wonderboom at all costs!**
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Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)