SN
Sithabile N
Active since Feb 2025
2
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Reviews
2 reviews4 months ago
DISAPPOINTING
I app**** for UIF benefits on the 24th of September, they were apparently received on the 11th of October. I never received any communication until I called back on the 11th of November only to be told they were awaiting feedback. I called back a week later the matter was escalated. I received feedback that my claim was rejected as I had resigned. The next day I submitted a letter from HR confirming that I was retrenched. I called again to check if they had received the document and the lady asked me to reapply, which I did only to receive the same feedback that I had resigned even after the previous gentleman who had escalated had said he would updated on the system that I was retrenched. When you speak to agents, they never say 14 or 25 BUSINESS days, which is deceptive because 14 calendar days or business days should be clearly defined. Had I not been told to reapply, my case would have remained assigned to the same person, instead it caused another delay and negative experience.
0 replies
14 months ago
****piest service ever with PnP ASAP
I placed an order at around 10:42 and the driver called at 14:35 saying he was lost then hung up. When we tried to call him back to give him directions, he kept hanging up or not answering. Got the first message saying he was unable to get ahold of us and the money would be refunded. Seconds later we got another one saying you're order has arrived yet he never did
71 replies
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