Keegan G

Motorite scratch and dent

Motorite scratch and dent is a ****. Logged a claim on 28/01/25 , received no update within a week , had to call in for an update which was that the quote department Smart is still processing. Then another 2 weeks later escalated to my insurance company as the scratch and dent is included in my insurance premium. Followed up today and was advised that the claim has been canceled. Poor customer service from Motorite, they do not provide any feedback but take your monthly premiums for a service that they don't provide. Had this policy for 6 years as well as a Motorite warranty and service plan for my vehicle. Stay away from Motorite. The only reason I gave a one Star is because you have to select a rating to write a review otherwise it's a zero star rating