RC
Ruoall C
Active since Feb 2011
41
Reviews
0
Industries
Reviews
41 reviews8 months ago
Incredible Service
Incredible service. I placed my order at 10:13am this morning and received a Courier Guy notification that my shipment was "on its way" at 10:22am - just 9 minutes later! I'm still trying to figure out how they managed this, but I'm certainly not complaining. The WhatsApp support was equally impressive throughout the whole process. I've bought my fair share of stuff online (my wife can definitely attest to this), and this has to be one of, if not the best experiences so far. The speed, efficiency, and communication were all flawless. Well done Winston and Cameraworld. If I could give you 10/5 stars, I would!
0 replies
14 months ago
Bunch of ****S!
What started off as a pleasant experience, ended up being filled with lies. Just to get my business. It all started a few months back when I got contacted by Virseker for a quote. Everything went well until I asked them EXPLICITLY about accidental damage coverage on home contents. I made it painstakingly clear, MULTIPLE times that if they will only cover me for glass items under accidental, that I would not go ahead. I was told that I would be covered. I asked for it on black and white. I never heard back. Forward a few months later and guess who comes 'a knocking again. Virseker. Again, same story and while speaking with Kirsten ****son (the sales guy), I went through the same story with him. MULTIPLE times and I was assured MULTIPLE times that I would be covered. I have him the benefit of the doubt and signed up. Now, if it wasn't for the fact that their backend online SUCKS, I probably wouldn't have discovered the lie I was told upon signing up. So I phoned them to help me upload my Tracker doc (because you can't do it online and only through the APP) and LUCKILY I asked Hennie (who was very helpful if I'm honest, the same thing I asked the previous two clowns. "Am I covered for ALL accidental and NOT just for glass items". Hennie actually took the time to find out from his claims team and told me, "sorry you're only covered for glass items under accidental". He said he would get his manager to follow up and obviously that didn't happen. I sent emails asking for feedback, silence. I sent an email to cancel and all I got back was a system generated document saying I cancelled. What made me write this review is not the lying, but the fact that not a single person responsible had the decency to either email me or to call me. Pathetic!! Lesson learned and here's a fair warning. When dealing with Virseker, you VERSEKER need to make sure what you're signing up for. Oh and also understand that you're JUST another number to them. They don't care about you whatsoever.
71 replies
22 months ago
Capital Legacy Can't Even Get the Basics Right
Dealing with Capital Legacy has been an absolute nightmare. From constant misspellings to incorrect details and repeated struggles to have our Wills collected, the experience has been nothing but frustrating. They claim to be "the #1 Providers of Wills," but if this is their standard of service, I shudder to think what it would be like when we actually need to rely on them in a critical situation. Their incompetence and lack of attention to detail are completely unacceptable. I cannot continue with a provider that causes more stress than peace of mind. I would strongly advise anyone considering their services to look elsewhere.
53 replies
23 months ago
Beyond Pathetic!
I am completely fed up with FNB. Their so-called "service" is a joke. I've spent over a month trying to close my accounts, and the frustration is unbearable. Every single time I call, I waste 15 minutes or more just navigating their ridiculous answering system, only for the call to be dropped. The process is worse than getting a driver's license renewed, and that's saying something. I just want my accounts closed so I never have to deal with this pathetic excuse for a bank again.
53 replies
24 months ago
Deceptive Billing Practices
I recently cancelled my OnePlan policy after discovering the company's deceptive and ********* billing practices. I cannot, in good conscience, recommend this provider to anyone. Firstly, OnePlan fails to inform customers that they will be charged extra for a "Risk Profile" per cat. These amounts are conveniently omitted from all policy documents, keeping customers in the dark about what they're truly paying for. Secondly, the lack of transparency regarding individual pricing per cat is appalling. Customers have no idea what they are actually paying for each pet, as this information is not clearly provided. Thirdly, OnePlan charges an unexplained and unjustifiable "commission fee" of R100 per month. When questioned, not a single OnePlan representative could provide a clear explanation for this additional cost. Lastly, the company has the audacity to include a "third party" cost of R35 per month, further demonstrating their greedy and underhanded tactics. It is worth noting that NO OTHER provider in the industry engages in such deceptive and unclear billing practices. OnePlan's lack of transparency and ethical standards sets them apart for all the wrong reasons. If you value honesty, transparency, and fair business practices, I strongly urge you to stay away from OnePlan. Their ********* conduct and deceptive billing practices are a clear indication that they do not have their customers' best interests at heart. Save yourself the frustration and disappointment by choosing a provider that operates with integrity and transparency.
53 replies
27 months ago
Banking with Investec: A Game-Changer Experience
Moving my banking to Investec felt like I'd been playing in the minor leagues and got called up to the majors. Their customer service isn't just good; it's like they've got a hotline to your needs. I've been with the whole banking gang before - Standard Bank, ABSA, FNB, Nedbank - but this? This is something else. Talking to my personal banker and the client service team was like chatting with friends who actually know their stuff. They're on call 24/7, ready to jump in like a superhero team, minus the capes. And the team? They're not just friendly; they're smart too. Degrees everywhere, so you feel like you're in safe hands. Shoutout to Paige Els and Arran Brasler for their standout support and for making the business side of things a breeze. With Investec, it feels like banking finally got an upgrade.
58 replies
35 months ago
HIGLHY RECOMMENDED
2 Words. ABSOLUTELY BRILLIANT! We semi-grated from Pretoria to Cape Town about a week ago. To say it's a stressful situation is an understatement, but Dries and his team did a fantastic job. Not only was Dries almost twice as affordable as almost every other quote I received, but he also gave me discounted rates on the nearly 60 big items his team wrapped for us. The entire experience was an absolute pleasure, from Dries doing a site visit to his team doing the move. To further add to the moving frustration, they had to use a shuttle to get our furniture from inside our estate to the big truck outside. No issues either. Lastly, and this is one of the biggest plusses. Not a single item that made the 1500km journey broke. Not one, and that says a lot. I HIGHLY recommend Smoof Move to anyone who wants to move locally or inter provincially. You won't be disappointed.
0 replies
35 months ago
ABSOLUTELY NO SUPPORT
There simply is NO support from Tracker. I keep getting notified of my unit not working, yet when I contact them, nothing gets done about it. Anything can happen to me and my vehicle and Tracker would not know of do anything about it. Pathetic service.
106 replies
39 months ago
The rudest customer service in all of logistics & they LIE
Simply put, the rudest customer service in all of logistics. Pathetic. And the fact that they only screenshot a few of the 5 star reviews and add them to their website to try and fool people into thinking that it's a good company shows how absolutely unethical these people are as well. To put things into perspective, they have 1291 reviews on HelloPeter. 98 are 5 star, while 1150 are 1 star. That tells you something about this excuse of a company.
0 replies
39 months ago
Great service from Nick at Citton Menly
Bit of a late review, but a review nonetheless. Bought a car for my sister-in-law and the service I received from Nick Stenos was absolutely FANTASTIC. All-round great guy, great service and both Nick as well as Citton Menly come highly recommended.
132 replies
Review Distribution
5 Star
9 (21.951219512195124%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (14.634146341463415%)
1 Star
26 (63.41463414634146%)