Graeme H

Unprofessional Treatment at Octavia’s Spa

I am deeply disturbed by the experience my daughter had at Octavia’s Spa. She went in for a massage and facial, expecting professional care. Instead, despite my daughter’s repeated pleas for her to stop, the the****** forcefully attempted to squeeze a blind ****le on her face. Ignoring clear and direct requests to stop is not just unprofessional—it is a violation of the fundamental trust placed in spa the******s when customers are clearly in a vulnerable situation. As a result of this reckless and intrusive behavior, my daughter was left with a painful red mark in the middle of her forehead. She is now worried about potential scarring and was so embarrassed by the visible damage that she didn’t even want to go out in public.