Active since Mar 2025
Sadly I only saw these reviews after being ****med in the same way by these dreadful people who pray on the sick and lderly. My disabled friend in Zambia sent R17,600 for a second hand mobility scooter plus a walker plus R700 for delivery. PLUS I sent another R5000 "refundable deposit" to hold the order over the weekend whilst the the funds were clearing. Today SafeAir the "Courier" requested a further R8,500 to insure the goods in transit to our shipper in Gauteng. Smelling a rat we asked for photographs of the order at the Courier yard and were sent pictures downloaded from a UK mobility equipment site. I doubt these guys even hold stock or premises. R25,700 down and nothing to show for it but the sort of vengeful thoughts that I disgust myself with. William at EasyGo - Jimmy at SafeAIr. Prove me wrong and show by a full refund that you are not the despicable **** that such a **** would show you to be. William said these reviews are NOT about his company so this won't bother him at all then......
Avoid doing business with this company online. They advertise stock which they don't have. They take the payment and then cancel the order. They promise to refund the same bank account within 2-10 Working days. 5 months later and they are still sending me email saying "Refund was Unsuccessful" and demanding that I furnish them with proof of purchase, ID and bank account details. They have advertised falsely, failed to provide the goods and services they contracted to provide and are refusing to refund. That is ******** behaviour. The Customer Care help line does NOTHING apart from confirm that a case exists and generates yet another "Refund was Unsuccessful" automated email demanding the same information that they have always had. Customer Care refuses to connect to finance or provide a number for the Accounts Department and promises that they will initiate a "Call Back" which of course never happens. If anyone from MAKRO Management is reading this...you should be ashamed of yourself. You are on notice that from 31st March I am levying 15% Compounded Interest MONTHLY on the amount of ZAR6,006.00 that you have owed me since 25/10/2024.
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