FM
Fhulufhelo M
Active since Mar 2025
2
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2 reviews13 months ago
Old Mutual is a **** on use Discovery guys
Avoid Old Mutual insurance at all costs. Their entire business model seems to revolve around finding excuses not to approve claims. You might as well drive without insurance—it would save you the headache. I filed a claim a month ago. For four weeks, they strung me along, assuring me that my claim was approved and that they would pay out my settlement. Then, out of nowhere, they assigned my case to an investigator—one who was not only unprofessional and rude but blatantly ******. He never showed up on time and clearly had a problem with black clients. To this day, they haven't given me a response. Meanwhile, they had the audacity to remove my car’s computer box without my consent just to check how fast I was driving. When I questioned them about the terms and conditions allowing such an action, they dodged the question with excuses. That’s when it became clear—they were never planning to pay my claim. I’m done wasting my time. My lawyers will handle them now. Do yourself a favor—stay far away from Old Mutual insurance.
53 replies
13 months ago
Don’t use Econorisk , is not worth it
The worst broker I’ve ever dealt with—absolute lack of communication. I signed up for insurance with them, with Old Mutual as the underwriter, and they handed my claim off to a broker without even informing me. I only found out when some random guy called me out of the blue, making the whole thing feel like a ****. My claim has been dragging on for nearly a month with zero updates. Meanwhile, they let the underwriter dismantle my car’s computer without my permission—or even MFC’s—just to find a way to avoid paying my claim. Who even approved the person who removed it? If they don’t pay, I’m the one stuck dealing with the mess. And what if they stole my car’s components? Am I just supposed to accept that? Stay far away from these people—they’re not worth your time or money. Go with Discovery instead.
0 replies
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