Thembela T

Pathetic and horrible experience

We were at Hassar Grill on the 11 of March 2025, booked the day before because it was my daughter’s birthday. What a horrible experience we have received. So much that we had to change a waiter, spoke to the manager and still received the same service. There were a group of guys that sitting behind seemingly they were in Management of some company and they came before us. They were treated well as we looked how the waiters were up and down on their table. A lady appreciated us as were almost done and explained to her. She took my number but nobody ever bothered to contact. I even tipped the waitress to show her it wasn’t about person but the fact they ruined my daughter’s birthday like that knowing she won’t be celebrating her next one with us. That truly broken my heart. Please serve people that walks in to your restaurant equally.