Chris B

Yamaha A-S501 Amplifier bad service

I own two Yamaha A-S501 amplifiers, one a little older than the other. I bought it to use the optical port to be coupled to my TVs. The first one's optical port stop working and not long thereafter the second one also stop working. This according to technicians that shows there are manufacturer's problem with the optical board. I took it into Audio Vision Cape Town on 28 November 2024 as the newest one was still under warranty for repairs. Audio Vision send it to Yamaha South Africa for repairs and 4 months later I am still waiting for my amplifiers to be repaired. I did not expect such poor customer service from a brand name like Yamaha. Bad, bad, bad.