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Dikarabelo M
Active since Mar 2025
3
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3 reviews13 months ago
Flexclub ****, refund short
I was ****** off R1400 of my refund. Only R3676 was refunded from a possible R5608. It states on their website that I can return the car at any time before the subscription ends without any penalties yet flexclub and Avis charged me for that. Flexclub and Avis also charged me for 2202km extra kms even though I already paid for extra kilos for a total of 4500kms. Lots of discrepancies between flexclub and Avis and when you have a problem they refer you to Avis who know nothing about this arrangement with flexclub. You pay for 4500kms and Avis gives you 2100 and charges you extra for the other kms on top of what you paid with flexclub. They don’t answer their phones and their “speedy” WhatsApp assistance takes 3 days per WhatsApp reply. Would not recommend. A daylight **** between them and Avis.
0 replies
13 months ago
Refund short. Flexclub ****
I was ****** off R1400 of my refund. Only R3676 was refunded from a possible R5608. It states on their website that I can return the car at any time before the subscription ends without any penalties yet flexclub and Avis charged me for that. Flexclub and Avis also charged me for 2202km extra kms even though I already paid for extra kilos for a total of 4500kms. Lots of discrepancies between flexclub and Avis and when you have a problem they refer you to Avis who know nothing about this arrangement with flexclub. You pay for 4500kms and Avis gives you 2100 and charges you extra for the other kms on top of what you paid with flexclub. They don’t answer their phones and their “speedy” WhatsApp assistance takes 3 days per WhatsApp reply. Would not recommend. A daylight **** between them and Avis.
53 replies
13 months ago
Refund short. Flexclub and Avis ****
I was ****** off R1400 of my refund. Only R3676 was refunded from a possible R5608. It states on their website that I can return the car at any time before the subscription ends without any penalties yet flexclub and Avis charged me for that. Flexclub and Avis also charged me for 2202km extra kms even though I already paid for extra kilos for a total of 4500kms. Lots of discrepancies between flexclub and Avis and when you have a problem they refer you to Avis who know nothing about this arrangement with flexclub. You pay for 4500kms and Avis gives you 2100 and charges you extra for the other kms on top of what you paid with flexclub. They don’t answer their phones and their “speedy” WhatsApp assistance takes 3 days per WhatsApp reply. Would not recommend. A daylight **** between them and Avis.
53 replies
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)