Ntokozo N

SkinEsthetics

I'm extremely disappointed with my recent experience at SkinEsthetics Brooklyn. I visited them for a nail and toe service, but what I got was a butchered job that left me with uneven, poorly shaped nails and damaged cuticles. The technicians seemed inexperienced and lacked attention to detail. They worked on my nails separately, resulting in noticeable differences in shape and length. I had to correct them multiple times, which was frustrating and time-consuming. To make matters worse, the polygel application was inconsistent, with one hand being smooth and the other being bumpy and wobbly. The finishing touches were also poorly done, with glue and nail polish left on my cuticles. The worst part is that I'm now left with scarring around my cuticles, which is painful and unsightly. I've never had a nail experience this bad before, and I would not recommend SkinEsthetics to anyone. The only positive aspect of my experience was that the salon did respond to my feedback and offered to have someone else “fix” my nails by “smoothing them out with filing or buffing” . However, the damage had already been done, and I'm still dealing with the consequences. If you value your nail health and want a professional experience, I would suggest looking elsewhere.