Claydon D

Springfield Gearbox and Differential – A Complete Disaster

I’ve had the absolute misfortune of dealing with Springfield Gearbox and Differential, and I can confidently say it’s been nothing short of a R38,000 nightmare. For the past six months, they’ve failed to fix my gearbox. Six months—and the vehicle has sat in their workshop for nearly half that time, collecting dust while I’ve made six pointless trips back and forth. Now, after all this time, they’ve come back to tell me that 4th and 5th gear are burnt out due to incorrect pressure settings—damage that wasn’t even there when I brought the car in last October. In other words, they’ve made things worse, not better. The gearbox is in worse shape now than it was when I first trusted them with it. They sell themselves with glowing reviews, but dig a little deeper and the horror stories begin to pile up—some customers went back there 16 times. I should have known better. Their operation is chaotic at best, *********** at worst. They can’t keep to their own timelines, they haven’t fixed anything they originally promised, and when pressed, they point fingers at suppliers, equipment, and even their own ex-employees. Yes—they even fired a mechanic, supposedly because of the massive number of returns. That should tell you something. To make matters worse, I’ve now had to request a full refund for their so-called “work,” which included stripped belly pan bolts, and replacing a completely useless battery they threw into my dual battery system. Turns out it was a small car battery with dead cells—utterly reckless and unprofessional. This place is not just unreliable, it's downright dangerous to your vehicle and your wallet. Avoid them at all costs. I wouldn’t wish this experience on anyone.