CW
Cherwyn W
Active since Mar 2025
2
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Reviews
2 reviews2 months ago
STAY AWAY FROM VRENTALS - I WOULD NOT RECOMMEND THEM TO ANYONE UNPROFESSIONAL AND TERRIBLE AFTER SALES SERVICE
My initial experience with Vrentals was very positive, particularly regarding their advertising and sales approach. The marketing creates the impression that customers are valued and treated with importance. Unfortunately, my experience after signing the agreement was completely different. The after-sales service, as well as my interactions with the accounts department and sales representatives, were extremely disappointing and unprofessional. Communication was poor, and I felt that I was not treated with the basic level of respect and professionalism one would expect as a paying customer. The rent-to-own model should empower customers who are working toward vehicle ownership. Instead, the overall experience made me feel as though I was being treated as if I were indefinitely indebted, despite meeting my payment obligations and supporting the business. No customer should feel belittled or undervalued for choosing a rent-to-own option. Based on my experience, I would not recommend Vrentals. There are many other rent-to-own vehicle providers in South Africa that treat their clients with professionalism, respect, and basic human decency
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13 months ago
rent to own
I had an outstanding experience with V Rental while securing a rent-to-own vehicle, thanks to the exceptional service provided by salesman Brandon K. From start to finish, Brandon was professional, knowledgeable, and incredibly helpful in guiding me through the process. He made everything smooth and stress-free, ensuring I got the perfect vehicle to meet my needs. I truly appreciate his dedication and customer-first approach. I highly recommend V Rental and Brandon K for anyone looking for a hassle-free and reliable rent-to-own experience
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5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)