Martin O

OVERGRADED DIAMONDS - HORRIBLE EXPERIENCE

This place sold us OVERGRADED diamonds in my fiances R117k engagement ring and won't refund us. The diamond was supposed to be a SI1 according to their valuation certificate that states they graded it in house, until we got it evaluated at a proper, we then found out it's actually an extremely poor Low I1. After we reported this, they quickly said they didn't grade it we just copied the grading from the supplier. We've been fighting with them for 8 months and they won't budge. Not only that, the ring was so poorly designed that the big diamond was loose in 2 days of wearing it. None of the diamonds are straight and the white gold went yellow in 2 weeks. This place sells extremely poor quality jewelry at a hefty price and on top of it the diamonds are not what they say they are. Shop elsewhere in East London if you want better jewelry.