BR
Basetsana R
Active since Apr 2025
2
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Reviews
2 reviews8 months ago
Moving
Extremely useful for moving I used them when I was moving from Cape Town to Johannesburg and they arrived on time packed my belongs in boxes and made sure that everything was secured and safe until I received them here Johannesburg. Excellent team very friendly.
0 replies
12 months ago
1/5 stars - Disappointing Experience with Ithemba Properties
I'm extremely dissatisfied with my recent experience with Ithemba Properties. While I was able to collect my furniture, the payment process was a nightmare. The money sent to my account didn't reflect, causing unnecessary delays and stress. To make matters worse, the customer service was unhelpful and unresponsive. I felt like my concerns were ignored, and my issues weren't taken seriously. The most concerning aspect, however, was that the building manager took it upon themselves to move my furniture without my knowledge or presence. Not only was this a huge inconvenience, but it also meant that my personal belongings were handled and touched by someone without my permission. This was a huge invasion of my privacy and a clear disregard for my personal property. Furthermore, I was told that I could initiate a unit transfer, which never happened. To this day, I still haven't received any assistance or information about the whereabouts of my belongings. It's unacceptable that I've been left in the dark and without any support or guidance from the management team. Overall, I would not recommend Ithemba Properties to anyone. The lack of communication, poor customer service, and blatant disregard for customers' convenience and personal property are major red flags. Hopefully, the company will take steps to address these issues and improve their services.
58 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
0 (0%)
1 Star
1 (50%)