Richard L

Snails pace teeth pulling service

3 weeks after starting the claim, filling in the claim form. I have sent all requested documents within hours of receiving the request for them. Not sure where the ball is being dropped but when I call to check if documents and emails are received I get told that they have not been received , even when i have sent it to my broker who says it has been received and get left feeling like I am inconveniencing the claims lady because I am following up. 3 weeks. Surely that is too long for a claim to be still be I'm the processing phase?