Jenny S

Veldskoen Shoes walks off with my money

After signing up to receive Veldskoen marketing material, I received a campaign launching their Traveller Boots with Briana Evigan and an offer to purchase via a click thru. I ordered a pair of the boots on the 2nd April and paid with a gift voucher. My order was confirmed on the same day. A month later, I have yet to receive my boots. WhatsApp messages and emails have been ignored. I spoke to a customer service agent who informed me the company doesn't even have the leather to make the boots. She asked me to send through another email for her to forward to the owners as I didn't want a refund or a different style, I wanted what I'd ordered and paid for. I've not heard from the company since.