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Active since May 2025
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2 reviews12 months ago
Ex- worker
Ex worker I'm finally ready to open up about my experience working for Sorbet Sea point, (The Point Mall) Owner Mandy and Manger Nurah In December of 2021 I was poached by Nurah while I was working for another company, she asked if was still looking for something because the company I worked for had no growth, I was like yes am, I thought this must be GOD because I was praying for a better salary and a better opportunity, i was told loads of beautiful amazing lies. Than I made the decision to resigned at that company, I started to work for Sorbet Sea point the 17th of January 2022. At my pervious company they told me I was making a mistake and I didn't want to admit to it but they were correct I should have listen but I didn't. I got there I was excited and nervous because I was working as an FDC a front desk lady I was so full of light they literally dim my light my energy, I quickly realized that they can make you feel so dumb and stupid, I was afraid of asking questions because if you would ask you are *********** why because of asking questions. I never worked as an FDC,( front desk receptionist) so everything I was experiencing was new, so of course every question was silly or dumb to Nurah but to me I was learning I was greatfull for this opportunity. Mandy liked it when staff would fight and argue amongst each other, staff would go with stories to her and throw each other under the bus but when staff could not work together she's could not understand why this would be happening, evil, she had Favorites staff members. It was so unbearable i believed If I just pused through and worked hard and show them that im a loyal worker on a daily I was screamed by Mandy, I will never forget the trauma ,they had made me suffer I will never forget this one specific Saturday I was working alone i was taking calls assisting customers and helping the Salon ladies they needed shampoo or whatever, while I was doing all of that I was chatting with Mandy and I could not give her my full attention because I was working My BOSS Mandy says to me and I qoute MY GOD it's so difficult messaging you because I'm so slow right as in the head she and her favorite FDC had a whole discussion on HOW I'm so slow and I maybe have a learning disorder while I would run the show I could work at both her stores, Accurately run Both her stores but I was so slow right Mandy. I would work double shifts without being paid for it, the shift I work would be from 7 in the morning and and 7 at night, did I see a cent for it no, did I receive a cent when I left there no she didn't pay. She underpay some of her staff members guess how much she pays her cleaners. Before I started there Nurah told me I will be starting off with a salary of R6500 and then after 3 months it will go up no Miss Manger **** the first month I started in the middle of the so the following month I was expecting to get that salary. So Nurah, Mandy and I was having a meeting at bootleggers and she changed her story regarding my salary she told Mandy she offered me R5500 For **** sake I was literally being played in my face if I would have known that, that would have been the *** Salary I would have never have left my old company. Let's speak about how my salary never went up after 3 months when I spoke up about it I was so afraid literally just show the fear i was working under)she Mandy told me she couldn't remember, the day I left was a typical traumatizing day for Me and my experience working for this company, a week for two before a customer came into the store explaining that she was over charged on something can't remember, I'm not sure what was the main issue was but what I can remember was me explaining to her that My Awful boss is always busy I told the customer at times she can forget please call back and remind us that made her so upset she was so Sad and so angry at me because how could I say something like that while mean while the ***** was saying I had a learning disorder, she said how would you feel if I Would tell the Customer you ARE dyslexic, she is a business owner and a doctor at the same time wow we can all learn from her. These people literally make people have self-esteem issues and they sleep well at night. And Nurah your day is coming
0 replies
12 months ago
Ex worker
Ex worker When I started I was so excited but quickly I realized that I will be traumatize. Please consider they are unprofessional and rude. HR do not listen to assistant managers they only listen to Favorites Nails Technician who alot of them are Bullies. A typical day starts with lots of complains and, being messy. We as the assistant managers have to clean after them, I felt so embarrassed when customers have to walk through the kitchen to use the toilet because it's so disgusting, they only have a few Cups for customers to use( they only maybe have 3 teas****s )and they have dirty kitchen cloths please do not drink any of their beverages, ( for such a big company made for women right they can at least buy an water dispenser we the assistant managers have the pour a glass of water from a bottle My GoD)(HR) expect the poor cleaning lady and assistant managers to Clean after grown women. AND THE TOWELS they use for the Nails stands it smells like dirty old feet they do not use any proper laundry detergent if they wash it maybe they use one scoop of washing powder because it needs to last until the end of the month ( they don't care if it smells) and as assistant managers you need to figure things out by yourself and they do not give you proper training and the rundown for a typical day you run around like a headless chicken the assistant managers are literally walking around a FEAR because they are so afraid of losing their jobs It's A fear culture because you never know what Nail technician do not like you, you are not allowed to voice your opinion and stand up for yourself because they RUN to HR. It's All pink and pretty but under prettiness is abuse of assistant managers and the cleaning lady. The toilet is disgusting my goodness the period blood the nasty hair, the p**p but who is there to clean the assistant managers they are belittle and insulted, name calling the abuse and HR DO NOT CARE, because it need to look pretty and pink, full, busy for the Instagram reels right.
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